Private Policy
Who is the administrator of your personal data?
The administrator, or the entity that decides how your personal data will be used, is igawais.com the operator of the online store available at igawais.com.
Where do we get your data from?
We have received them from you when you place an order, or create an account, as well as later, in connection with transactions you make at igawais.com.
What is the purpose and legal basis for igawais.com to process your personal data?
We process your personal data because it is necessary for the performance of the contract concluded with you, including:
- fulfilling the agreements concluded under the sales contract;
- setting up and managing your account(s), and providing support for your account, transactions and resolving technical issues;
- handling igawais.com complaints when you make such a complaint;
handle requests you make to us (e.g. through a contact form); - contacting you
In addition, we are required by law to process your data for tax and accounting purposes.
We also process your personal data for the purposes indicated below, based on igawais.com's legitimate interests, which are:
- monitoring your activity and that of all other users including, for example, keyword searches, browsing and managing your activity on igawais.com;
- tailoring advertisements according to your previously viewed content, customizing categories of offers or individual offers based on your shopping preferences;
- conducting marketing activities towards you, including direct marketing of our own services;
- contacting you, including for the purposes of the permitted marketing activities, through available communication channels, in particular – with your consent – via e-mail and telephone;
providing payment services; - ensuring the security of the services we provide to you electronically, including enforcing compliance with igawais.com internal policies and preventing fraud and abuse and ensuring traffic security;
- monitoring your activity and that of all other users;
- conducting research and analysis of igawais.com, including but not limited to store functionality, improving service performance, or assessing visitors’ primary interests and needs;
- handling your requests, communicated in particular to the user service department and through the contact form, when they are not directly related to the execution of the agreement;
- organization of loyalty programs, competitions and promotional actions in which you can participate;
- collecting debts; conducting court, arbitration and mediation proceedings;
- conducting statistical analyses;
- storing data for archiving purposes; and ensuring accountability (demonstrating our compliance with legal obligations).
If you agree, we process your personal data for:
- saving data in cookies, collecting data from websites and mobile applications
- organizing competitions and promotional actions in which you can take part;
You can withdraw your consent to process your personal data at any time in the same way you have expressed it. We will process your personal data until you withdraw your consent.
Do you need to provide us with your personal data?
We require you to provide the following personal data in order for us to enter into and perform a contract with you:
- name or company name, billing address, email address
If for some reason you do not provide this personal information, unfortunately we will not be able to enter into a contract with you and consequently you will not enter into contracts within the igawais.com online store.
If required by law, we may require you to provide other data necessary, for example, for accounting or tax reasons. Apart from these cases, providing your data is voluntary.
What rights do you have against the Administrator with respect to the processed data?
We guarantee the fulfilment of all your rights under the General Data Protection Regulation, i.e. the right to access, rectify and delete your data, limit their processing, the right to their portability, not to be subject to automated decision-making, including profiling, and the right to object to the processing of your personal data.
You can exercise these rights when:
- with regard to a request for rectification: you notice that your data is incorrect or incomplete;
- with regard to a request for erasure of data: Your data will no longer be necessary for the purposes for which they were collected by igawais.com you withdraw your consent to the processing of your data; you object to the processing of your data; your data will be processed unlawfully; your data should be deleted in order to comply with an obligation arising from a legal provision or your data was collected in connection with the provision of electronic services offered to your child;
- in relation to a request for restriction of data processing: you note that your data is incorrect, you may request that the processing of your data be restricted for a period enabling us to verify its accuracy; your data is unlawfully processed but you do not wish it to be deleted; we no longer need your data, but you may need it in order to defend or assert your claims; or you object to the processing of your data until such time as it is established that the legitimate grounds on our side override the grounds for the objection;
- in relation to a request for data portability: the processing of your data is based on your consent or a contract concluded with you and where the processing is carried out by automated means.
You have the right to lodge a complaint in relation to our processing of your personal data with the supervisory authority, which is the General Inspector for Personal Data Protection (address: General Inspector for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw).
In what situations can you object to the processing of your data?
You have the right to object to the processing of your personal data when:
- the processing of your personal data is based on a legitimate interest or for statistical purposes, and the objection is justified by the particular situation in which you find yourself;
- your personal data is processed for direct marketing purposes, including being profiled for that purpose.
Who do we share your personal data with?
We share your personal data with entities that support us in providing electronic services, i.e. those that provide payment services, perform consulting or auditing services, support igawais.com users, support promotion of offers, cooperate in marketing campaigns. We may provide your personal information to public authorities fighting fraud and abuse.
How long do we keep your personal information?
We store your personal data for the duration of the contract concluded with you and also after its termination for the purposes of:
- asserting claims in connection with the performance of the contract;
- performing the obligations arising from legal regulations, including in particular tax and accounting regulations;
- preventing fraud and abuse;
- statistical and archiving purposes;
- for a maximum period of 10 years from the date of completion of the contract.
We keep your personal data for marketing purposes for the duration of the contract or until you object to such processing, whichever occurs first.In case of organizing loyalty programs, contests and promotional campaigns in which you may participate, we will process your data for their duration and the period of settlement of prize giving.
For the purpose of accountability, i.e. to prove compliance with the regulations concerning the processing of personal data, we will store your data for the period in which igawais.com is obliged to retain the data or documents containing them in order to document compliance with legal requirements and to enable control of their fulfillment by public authorities.
Do we transfer your data to countries outside the European Economic Area?
Your personal data will be transferred outside the European Economic Area to Google LLC based on appropriate legal safeguards, which are standard contractual clauses for the protection of personal data approved by the European Commission. Your address data will be transferred to entities outside the EU with which you contract through igawais.com. Upon individual request, we may provide the full details of the entity that performed the contract.
Do we process your personal data automatically (including through profiling) in a way that affects your rights?
Your personal data will be processed by automated means (including profiling), however this will not produce any legal effects on you or similarly significantly affect your situation.
Profiling of personal data by igawais.com consists in the processing of your data (including by automated means), by using it to evaluate certain information about you, in particular to analyse or forecast your personal preferences and interests.